Shipping policy

Shipping Policy

Order Processing

All orders are standardly processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. To ensure high quality and efficient logistics, our orders are prepared and fulfilled directly by our trusted partner supplier. You will receive a notification email with tracking details as soon as your shipment is on its way.

Domestic Shipping Rates & Estimates (United States)

  • Standard Shipping: 2–5 business days

  • Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

We offer international shipping to Canada, the United Kingdom, European Union countries, Australia, and select destinations worldwide via FedEx.

  • Estimated Delivery Time: 3–10 business days

  • Shipping charges for your order will be calculated and displayed at checkout.

Please note: Your order may be subject to import duties and taxes (including VAT) levied once a shipment reaches your destination country. Aurabas is not responsible for these additional charges; they are the sole responsibility of the customer.

Tracking Your Order

Once your order has shipped, you will receive an email containing a tracking number to monitor your package's progress. Please allow up to 24 hours for tracking information to update.

If you have not received your shipment within the estimated timeframe after receiving your delivery confirmation, please contact customer support at (Support@aurabas.com) with your name and order number, and our team will immediately assist you.